Wednesday, September 5, 2007

Sutherland Global Services

Company Description

Sutherland Global Services is world’s leading provider of business process outsourcing (BPO) services since 20 years and operates in multiple delivery centers across United States, India, Philippines, and Canada. We are an IT enabled and BPO company specializing in customer management and back-office services. Through consistent hard work and dedication, we have achieved the reputation of providing excellent services.

Founded in 1986, we have domain knowledge, global delivery options, and follow quality processes. Through our outstanding customer management services we have played a significant role in helping our clients achieve their goals by improving sales, marketing and customer support results. Our clients can thus focus on their core competence and improve customer facing operations with the help of our expert services, knowledge and tools. Clients can implement our contact center and back-office outsourcing services in their existing set-up or can give us the responsibility to handle everything for them.

Founder

Dilip R. Vellodi founded Sutherland Global Services of Rochester, New York, in 1986.

Mission and Vision Statement

Sutherland Global Services Mission:

"To help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results."


Sutherland Global Services Vision:

“To be the premier and preferred provider of IT Enables and Business Process Outsourcing services in our chosen markets."

Investor

Oak Investment Partners Standard Chartered Private Equity (Merlion Fund) has invested about $30 million in equity funding.

Employees

Sutherland has about 17,500 employees working in centers located at United States, United Kingdom, Canada, Philippines, India, and Mexico.

Clients

Sutherland has a worldwide client base that include Fortune 1000 and Fortune 500 companies. Some of our clients are AT&T, Xerox, Amazon, HP, Dell, Intuit, and Gateway. Sutherland’s clients are from various industry verticals including retail, insurance, mortgage, banking, healthcare, telecommunications, technology, and travel and hospitality.

Quality Certifications

-- ISO27001 Certification by British Standards Institute (BSI) in May, 2006
-- SGS Systems & Services Certification
-- Sutherland achieved COPC Standard Version 4.0 certification for multiple programs in our India facilities.
-- Safe Harbor certification by U.S. Dept. of Commerce

Awards

-- Sutherland Global wins Operational Excellence & Quality Award for the Year 2007
-- Sutherland Global appears among 2007 Global Outsourcing 100
-- Mr. Dilip R Vellodi gets the Golden Globe Award from Kerala Kalakendram
-- Wins All India Six Sigma Contest for Global IT & ITeS Companies
-- Sutherland is among top 5 BPO Organizations in India as per NASSCOM rankings
-- Sutherland wins the All India Six Sigma Case Study Presentation Contest for 2007

35 comments:

Josh Peterson said...

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Offshore Software Development said...

With an experience of 20 long years in Business Process Outsourcing, Sutherland Global Services indeed has lots to offer its customers and also sets an example for the upcoming BPO’s in the present BPO-driven Business world. Hanu Software Solutions, an Offshore Software Development company, based in New Jersey, is also making its foothold in the Business Process Outsourcing industry by providing benefits to Business firms in their non-core operations.

Business Process Outsourcing Company
Email: hanuseo@gmail.com

mark said...

GOOD. I know Sutherland is best.

David Zall said...

Who dun about sutherland.....Sutherland is a well renowed company offering valuable services in all fields.

Manoj said...

Seems Like HP Process is Completely Moved out of Sutherland ????

biggy said...

I think sutherland is a good company.

hbi101 said...

Sutherland blows dick. They get paid thousands by companies to hire people at $8 an hour with no experience non so ever. It reminds me of that monkey commercial I saw on TV for CareerBuilder. I worked there for two weeks and I could not handle the stupidity and the lack of professionalism of that company. The only way they survive is because they pay their employers jack shit.

Gns2 said...

excellent blog...hope to see more news soon

concernedcitizen said...

I know the company is very strict when it comes to the service of their employees...some of the accounts doesnt allow their agents to have some pen and papers in their station...its a major offense for termination...why is office depot account is not that strict? just wondering why some agent uses their clients credit cards to get some money? send it thru western union...in one click they'll have the money...wow...instant money huh?!? why such thing happens in that account? calling the attention of the supervisors and manager of the office depot...for further information, just email me in my e add...i have lots of thing to tell u guys...i'll tell u every detail...

gizlini said...

i find your blog really affective and meaningfully.......

richideak said...

awesome job.good

richideak said...

sutherland provides great services which are really a helpful one.

munnabhai said...

Sutherland is a good and branded BPO in Mumabai,everybody dreams to start their International career with such priveleged Global Organization.

Weng Sy said...

Philippines. Which the company have to terminate this kind of person because likages from zune microsoft where now out, and produced by Bryan De Jesus.
I was just concern. You can visit Mr. Bryan De Jesus Profile at friendster.com with an account of rod bryan de jesus and razza nouva. try explore to this accounts under friendster.com...

Weng Sy said...

I can give all the data of Bryan de Jesus Of Sutherland Global Services in the Clark Field Pampanga, Philippines. Bryan De Jesus Declared that Account Zune Microsoft is now in the Philippines..

Mia Trust said...

To Whom It May Concern:
I have been a loyal employee at Sutherland Global Services for a very long time and was extremely offended by an email that was sent out by a telus supervisor which also encourages the receivers to pass it along to all the tax payers they know. The email is attached. I have omitted the Sent To only because I feel the receivers for the most part are innocent with the exception of a few Telus Management(Supervisors, QA, and Trainers). I have heard while standing outside for a cigarette that most of these (the front line telus management team) found this email to be very funny and in their words true. I for one found it extremely racist. It did singled out one race in particular but for me I felt that they could have substituted this race for any other minority race and it would still have the same biting sting that it carries.
It berates, stereotypes and belittles Canadians … it preys upon new comers and anyone who falls into a minority status. As a Canadian citizen I find this humiliating and very upsetting. This is 2008 not 1808! But when this type of prejudices is found in modern day work places and telus management doesn’t find it insulting but encourages you to pass it along! Where is the moral values as a multicultural society? Are we only concern when it affects us directly? What are we teaching our kids? Where do we draw the line?
It was out circulating for almost a week then all of a sudden sutherland management has a problem with this. The rumor is that someone else found this insulting as well and reported it to upper management and only then did management take any action. In fact people were told that if they had read this email they didn’t and those who hadn’t seen it were to delete it. Some people were worried they might lose their jobs over this email. Front line management who were directly involved were told to do damage control and they had to delete it!
It was sent to 69 people that I counted on the list who knows if it was blind carbon copied to anyone else! 69 people had 5-6 days to send this to everyone on their lists! And then they could send it to everyone on their lists! Etc…. You get the idea. No one … and I mean no one apologized to the employees who received this email! No one stepped up and said ‘hey this isn’t a company policy, the individual who sent it these were her views and her views alone’. No one in telus management has taken responsibility for this. In fact I heard a rumor that this woman who sent it out and encouraged everyone to pass it along may have gotten fired but I have seen how sutherland management takes care of their own. She’ll be gone for a little while then mysteriously come back from some medical or stress leave. I have also heard that the whole management team feels that it was wrong for upper management to fire her over a silly email. I have also heard that they are looking for ways to fire the individual who reported this. You can hear a lot when you are standing outside by a dumpster when no one thinks you are listening or that you are of no importance to them.
So it seems to me that telus sutherland management didn’t have a problem with this email until someone who had some common sense and told them that they were in the wrong. What is wrong with the management?
I am absolutely disgusted with the people who are involved in this and they have lost my respect. However I’m sure they would not care because I’m not their type of Canadian considering I probably fall into the minority class. I AM CANADIAN and I feel that this email and the nature of this email is a slap in the face to all of us! You decide.

From: Kelli S Williamson
Sent: Sat 6/7/2008 4:08 PM
To:
Subject: Welfare Poem-Canadian Government Seniors Policy
Welfare Poem
>
> I cross ocean, poor and broke,
> Take bus, see employment folk.
> Nice man treat me good in there,
> Say I need to see welfare.
>
> Welfare say,'You come no more,
> We send cash right to your door.'
> Welfare checks, they make you wealthy,
> Medic aid it keep you healthy!
>
> By and by, I got plenty money,
> Thanks to you, Canadian dummy.
> Write to friends in motherland,
> Tell them 'come fast as you can.'
>
> They come in turbans and Ford trucks,
> I buy big house with welfare bucks
> They come here, we live together,
> More welfare checks -- it gets better!
>
> Fourteen families, they moving in,
> But neighbour's patience wearing thin.
> Finally, white guy moves away,
> Now I buy his house, and then I say,
>
> 'Find more aliens for house to rent.'
> And in the yard I put a tent.
> Send for family they just trash,
> But they, too, draw the welfare cash!
>
> Everything is very good,
> And soon we own the neighbourhood.
> We have hobby, it's called breeding,
> Welfare pay for baby feeding.
>
> Kids need dentist? Wife need pills?
> We get free! We got no bills!
> Canadian crazy! He pay all year,
> To keep welfare running here.
>
> We think Canada darn good place!
> Too darn good for the white man race.
> If they no like us, they can scram,
> Got lots of room in Pakistan !
>
>
> It is interesting that the federal government provides a single
>refugee with a monthly allowance of $1,890.00 and each can also get an
>additional $580.00 in social assistance for a total of $2,470.00.
>
> This compares very well to a single pensioner who after contributing
>to the growth and development of Canada for 40 to 50 years
> Only receives a monthly maximum of $1,012.00 in old age pension and
>Guaranteed Income Supplement.
> Maybe our pensioners should apply as refugees!
>
> Let's send this to all Canadians, so we can all be ticked off and
>maybe we can get the refugees cut back to $1,012.00 and the pensioners up
>to $2,470.00 and enjoy some of the money we were forced to submit to the
>Government over the last 40 or 50 years.
>
> Please forward to every Canadian to expose what our elected
>politicians are doing - to the over-taxed Canadian.
>
> SEND THIS TO EVERY CANADIAN TAXPAYER YOU KNOW
>
>
>
>
>----------
> All new Yahoo! Mail - Get a sneak peak at messages with a handy
>reading pane.

Scotty54 said...

I dont know how you guys rate this company a good one! I have been a loyal employee to this company for like 2.5 yrs. first of all inspite of giving exceptional performance and getting certificates from this company my promotion have always been denied twice and i got a lousy Increment which I didnt liked it at all and they gave me a reason that there is no requirement..!!! I dont undestand that how come this company is earning so much of certificates & respect? sutherland lost HP cos one of the tenured employee abused his old customer as a frustration cos of the company stupid monitoring policy which was complained to the client & this is how they lost it. You go to any of the offices of sutherland india I assure you that no tenured indian CRE is gonna give you a positve feedback about this company. Everybody is complaining about the money which they are not getting paid inspite of working 9hrs and doing overtime by the commitment given by the mangement that would be paid in their next payout. I have so many friends who are eager to leave this company but they have thousands of rupees pending on this company and resigning means givin benefit to the company and u wont get a damn penny for what u did in the past? which you actually deserve. This company is cursed by thousands of employees for not paying them properly, givin growth which they actually deserve and also for not caring about their tenure employees & the beginning of their days of doom have just started after they lost HP which created 70% of the companys revenue! If anybodys reading this let me tell you that Indian constitution is very lax and employees cannot file lawsuit against this company as it will be waste of their time and money which they cant afford cos everybody has a family. If u still dont believe me then go to sutherland mumbai and ask any of the TENURED employee how this company is and they will tell you everything which will be enough to create a new testament-II ! For american folks you can log onto www.sutherlandovertimesuit.com and then give your GOOD comments for this cursed company.

Regards,
The one who has cursed this company

Scotty54 said...

I dont know how you guys rate this company a good one! I have been a loyal employee to this company for like 2.5 yrs. first of all inspite of giving exceptional performance and getting certificates from this company my promotion have always been denied twice and i got a lousy Increment which I didnt liked it at all and they gave me a reason that there is no requirement..!!! I dont undestand that how come this company is earning so much of certificates & respect? sutherland lost HP cos one of the tenured employee abused his old customer as a frustration cos of the company stupid monitoring policy which was complained to the client & this is how they lost it. You go to any of the offices of sutherland india I assure you that no tenured indian CRE is gonna give you a positve feedback about this company. Everybody is complaining about the money which they are not getting paid inspite of working 9hrs and doing overtime by the commitment given by the mangement that would be paid in their next payout. I have so many friends who are eager to leave this company but they have thousands of rupees pending on this company and resigning means givin benefit to the company and u wont get a damn penny for what u did in the past? which you actually deserve. This company is cursed by thousands of employees for not paying them properly, givin growth which they actually deserve and also for not caring about their tenure employees & the beginning of their days of doom have just started after they lost HP which created 70% of the companys revenue! If anybodys reading this let me tell you that Indian constitution is very lax and employees cannot file lawsuit against this company as it will be waste of their time and money which they cant afford cos everybody has a family. If u still dont believe me then go to sutherland mumbai and ask any of the TENURED employee how this company is and they will tell you everything which will be enough to create a new torchure testament-II ! For american folks you can log onto www.sutherlandovertimesuit.com and then give your GOOD comments for this cursed company.

Regards,
the one who cursed this company

ken said...

Yes!Sutherland is a good company but only the recruitment office gets suck!!!!They hire people who do not deserve to work in their company. They also hire people that are closely related to them. That fucking Ry, shower, and joyce should be replaced because they don't deserve for the said position.

I am hoping that the head of the said company will work on this because it will affect the company's profile!!!!!!

They were not good asset of the company specially that fucking pregnant girl!!!!!.....lack of professionalism.Recruitment strategy is not well organized!!!!

ken said...

this are different comments of the people who encountered lack of professionalism in that company:

needs improvrement.

haay... sayang ang panahon mo dito... they tell you that you will be getting this and that but false promises lang.

need to get rid of rob bene gwca001 supervisor at sault ste marie ontario. He known no tech, fakes his french for gateway computers, cusomter care canada. thinks hes rocky..not a good hire for moral and respect type of guy hot head, sutherland goofed he

the hr people are so unprofessional don't apply here!

bulok! dapat na magsara

bulok ang management. etel rules

I was told you could apply online. But, I can't seem to find any trace of an online application on their website. Any ideas would be helpful since the bulding is really far away.

Stupid company..the hr are not nice and unprofessional....and their finalinterviewer doesn't know what's professionalism means...imagine 2 am and sched nf final 1 am nandun tapos 4aM na nainterview tapos wala yung papel ng hr na finorward sa kanya..kamote

sad to say...they don't review or even bother to know their employees background. they even hire a person who loves to make gossip and make fun of other employees... try to make some character investigation before you hire a specific person, don't make pr

OK sa sutherland Masaya at satisfied nman ako saka marami silang ginagawa para maging happy mga employess..they listen at sobrang concern sila na tama sinasahod ng mga employess

employees ok ang mga superiors at dami opportunities i love SGS

if you plan to apply to bigger call centers, apply here. Good training ground.

wala akong alam sa company

where can i file my online application.. am at baguio city and have no other way of sending my resume

HR PEOPLE WERE SO UNPROFESSIONAL,WHEN I WENT THERE TO PASS MY RESUME IMAGINE I ARRRIVED AT 10:0O IN THE MORNING AND GOT INTERVIEWED NEARLY 3;00 NOON.THE REASON WHY?BECAUSE MY RESUME GOT LOST.THOSE PEOPLE WERE SOOO STUPID ,AND WHEN I HAD MY FINAL INTERVIEW

if you want to apply online in sutherland, go to ph.jobstreet.com tpos tignan mo, dami post na job ang sutherland dun, dun ka nalang apply. pampanga and makati ang locations nila. try it.

matagal sahod..minsan delay

hi in alvin, quality controller here in manila-based bpo (officetiger phil. corp.) im interested in the position of quality specialist, i have an email ct_agb@yahoo.com, or 09272258531. hope to hear from you soon.

heard from someone na 13,200 lang basic? ich. cheap naman. tpos wala daw contract signing before training starts and allowance ka lang at that time for a measly 134php?! may butal pang 4 pesos! is this true? o hukay lang nakausap namin?

sa pampanga yung nakausap ko na nag-apply. ni d man lang niya alam yung perks. do they keep newly hired people in the dark? for the sake na may tauhan? or tanga lang yung nag-apply?

Where is your recruitment office in DAVAO CIty.

People in this company don respect other people's time. sobrang unprofessional ng mga nasa HR at bastos ang GM nila na si Ric Dacanay.

Sutherland is good. Why did i say so? Most of the good clients or big company were here. McAfee, Symantec, Bell, Microsoft and lot more. However the management itself was not good enough or i may say the HR. They were acting like they own sutherland that'

sutherland is a very good company. It just needs more intensive training for leaders and HRs themselves....go go sutherland!!!more way to go

sutkerland is a kool company to work for.. If u r searching for a challenging career, This is the place..

This is the best company which i ever had...

Poor and doesnt know how to keep their promises to their trainees!

Im Marbe Abayan, I just wanna let you know that I will not continue anymore my product training in youre company as Im already hired by other company. Thanks!

I'VE HEARD THAT SUTHERLAND IS SOON COMING IN BICOL...COULD I POSSIBLY APPLY HERE IN MAKATI AND BE RELOCATED IN BICOL?

not a good company, and that is a view from the West, too many inter company relationships at a very high cost to those who really care and find themselves used. Family and everything suffer because of the time taken fro them by that company

hi check your trainee named doris dawn dave from davao city. she tells everyone that your company is the most unorganized.

Karl, a recruiter, rocks... very professional, kind, generous, and hardworking..

Nag job fair sila dito sa iloilo at sabi nila babalik on the next day pero hindi sila bumalik.Their company was fake.Unprofessional!

Not a good company, If you think you can survive on food vouchers (CLARK)

Sutherland management sucks! Even our account, BLOCKBUSTER is in deep shit! Theyre no good in handling their employee. Especially, theres a favoritism. -Krisen Canlas

matutuloy ba talaga ang sutherland sa DAVAO?.. im still waiting for their call

SUTH needs more work on the management side. Indians should be more flexible and proactive, filipinos work differently, so they need to address that.

Guys, matutuloy ang Davao site. Had a delay with permits with constructions tapos may nagkalat na hndi na daw mtutuloy - false yun. Just had an email from their management recruiter in Makati, Ryan Llonora, talked to him already. His email, Ryan_Llonora

it doesnt matter how much shitty news we heared about suth to be put up in davao... patently, its already up and going... coz, i, being a part of the wave one is now here in the city form clark (training).we're going live 2 weeks form now... now, where

the company is really messed-up. Including the personnels... I hate to say this but i will never encourage anybody to apply in suth. from application,hiring,security,production,promotion,budget, compensations... name it... magulo lahat... Politics is eat

i worked for sutherland-makati for almost a year. most of the people I met are nice. madami problema kasi HR dept nila walang organisasyon. maganda ang client. ang management ang may problema. siguro kung maiimprove lang ang management, magiging maganda s

I am part of Wave 1 - Davao.. I still love working in Sutherland.. Being my first time in call center industry, I will never exchange the experiences I made over the past 6 months.. Though, people from HR are so dumb.. They work unprofessionaly.. We want

I agree with you all, a useless company, they do not respect your time your family, promotion well lets just say you have to work really hard! not worth it if you have good values and espicially if you are married, really the distruction of family life su

An unbiased comment from an employee who worked with this company from the time it was established till its expansion. Sutherland (the company itself), is a good company compared to other BPOs in the Philippines, Initially they gave us (Batch 1) good co

I have worked in this company for so long and you need to be a hard balled person so that you can survive. Every time your superiors feels that your a threat to their position, they try to do something to hinder your promotion. The sewat I have spoiled, t

mahirap m kontak yung trunkline #.. sana check nla walang kwenta nakaka badtrip lng.

At first i love working here, problema lang maarte yung PM ng NetSpend sobrang kupal. 1 absent is = 2 absent starting Dec 10, legal ba yun? Yung mga incentives namin hndi na binigay last year pa

ano ba kayo... kung di dumb ang HR eh di hindi kayo natanggap sa company na yan. hahahaha

I'm on training now at Sutherland Davao... When I was hired the HR where really good except for that trying hard guy.. That's it... I hope HR's here are compassionate.

Sutherland is great and not like previous mos they have been improving their conmpany now and im happy with them also my batch mate....

i was interviewed na but unfortunately wala pa akong natatanggap na resulta. i asked the interviewer to inform me even if i fail or i pass and she agreed, pero bakit wala pa akong tawag na natatanggap?

Sutherland was a great place to work while i was in training ... immdeiately after training Sutherland was not so good. i actually hated it and felt pretty creeped out from the supervisers... no choice but to quit .. it was horrible

Mga GTI dito laging nag-lalaro ng billiards. Group sila kung gumawa ng isang computer.tanga sila baka hati-hati yung utak nila.kahit mag-isa sila e kaya nilang gawin yung maraming computers eh.tapos barkada break sila lagi.yung isa nga e, chubby na lalo p

I am yancy, I am going to apply at sutherland this comming feb. and hearing those comment makes me think twice.. Will I'll try my best..Malay mko matanggap? FOr experience...

THE THRUTH IS EVERY BPO SUCKS , WORK HARD,STUDY HARDER , GET OUT OF BPO

Mga GTI nila dito laging naglalaro ng billiards kaya ang tagal bago maayos yung mga network issues tapos barkada work sila, isang computer apat silang gagawa. tung isa, chubby na, lalu pang tumataba sa kakapetiks niya sa cafeteria...

its good that i already left this company.its not worth shit.im telling you.youll be ignored, left and hang out to dry.THIS IS HOW IT IS IN SUTHERLAND

suth is good but they dont keep their promises well to their poeple.. fed up of waiting.. HR in davao should be more good in hiring agents.. they're in to it just because of the quota.. doesn't know how to choose.. some joyce from HR is not good as well..

basic training pay is 200.. sabi.. 1 wk pa di pa rin ako tinatawagan. kulit..

bomba ing sutherland keng clark as in alang systema mga kurakot na admin!%^*()$*%()$&*%

WE HATE JOYCE OF DAVAO HR!! she's nice when you're still in training.. but when your in the ops, she's not gonna priotise you no more.. she gets amnesia all of a sudden.. she's so hypocrite.. she's a nobody coz she's not really good!! she's even looks lik

hay nextwik palang mi magaaply sa clark kya no idea aqo sa mga pinagsasabi nio, ejejej gudluck skin,,,,,karen joson gudluck pala sau!!!! judz!!!

Sutherland is the fastest growing BPO, lahat ng call centers are downsizing, accounts are not stable, in deparate need of applicants, etc. Karl of Recruitment works really hard to hire people...

I agree. I find the HR's very unprofessional. A friend of mine got beef from an HR when she accidentally slammed the door out of nervousness. I mean come on! We are professionals who are applying in yuor company not little kids you can throw you tantrums

i love you sgs ay mali pala seven eleven nalang buti pa doon nalalasing ako. gusto ko sa sgs kasi ang lilibog ng mga babae dito pumapatol kahit sa tsonggo. pero meron namang may taste minsan sa kabayo o giraffe nagpapapirat

all BPOs experience birth pains and inexperienced people wud not understand this of course. sutherland will come to a point where everything is organized already. give it a chance. as ive said all BPOs experience the same during start ups. i will still tr

love it here!!! the friendship and bonding... i do understand not everybody's happy with their experience here.. can't blame you guys.. its a matter of perception... But i do agree about those bitches tyring hard HR-- esp frnt desk feeling beauty kadiri n

the basic pay for the newbies and for those who already have call center experiences are all the same! san na ang justice?!?! and this is the only call center i knew na wala night differential! hahahah what a joke!

I just love Sutherland... they will develop your whole personality. From your inborn talents to your acquired leadership skills. Activities of HR Clark are well rounded. They really go for the enjoyment of the workforce in relation to their work environme

I enjoy being with my co-agent in INTUIT...although INTUIT is one of the nice account in sutherland but sorry to say this I did not enjoy working in SUTHERLAND CLARK!! DAMING DISPUTE SA SAHOD GRAVEH!!!

Palagi naman talagang FEELING at EPAL mga HR eh. Ambisiosang wala sa lugar, burara naman! Kung may makakasira sa reputation ng SGS, HR un!!!

Sutherland is not worth working for! Can you imagine, ang liit na nga ng basic tapos papaasahin ka sa mataas na allowance at non-taxable pa daw pro taxable pla?!? ano yun di ba? magsara na kayo!!

Michael was a great help tonight I am not the best when it comes to computors he made it simple for me thanks

false hopes lagi binibigay nila! liit pa ng sweldo! 14k lang basic namin keberesang me experience ka na! sa sweldo parang di namin maramdaman na me allowance! daeng dispute dito! pati mga tao kadispute-dispute! me om dito sinabihan ba naman kme na h

baba sahod!!!

well im actually a sutherlander based in makati and to those who had posted their comment here about the recruitment process of sutherland well eto lang masasabi ko.. the reason why they are sometimes not following the schedule interview (initial or fina

susubukan ko pa mag apply nyan, pero totoo na mukhang mahirap kausap hr nila dun, kahit may potensyal, ayaw nila, nag babase yata sa itsura ng applicant

sutherland hr maybe a bit unorganize i mean really! hear at sutherland pampanga clark. they really dont keep their words until you get to demanding for what you want from them, then they will act on it. the application process is hell it took me 10hrs to

I am a concerned guy, most especially for those who have not tried working and want to work at Sutherland Davao. I was employed at Sutherland Davao in Tibungco TESDA. Process of hiring is usual as all of the other call centers. I may not be speaking fo

This company has a lot of issues. 1. Salary discrepancies 2. Admin/HR unprofessionalism 3. Promises of Free shuttle service to Tibungco but now you need pay it 4. No night shift differential when on training 5. Poor training classroom setting 6. Ind

hi r u accepting applicants hu r stil 1st yr college?

PM NG Isang account sa suth clark... empty can na.... kinain pa lahat ng pera... boyfriend indian aysus!!

Sutherland listed one contact number in Metro Manila and its 759-36-91 and after making an effort to call and contact them for business (not for a job interview), no one is answering their phone! For a call center, they do not even know how to answer thei

what are the current accounts here in Sutherland? I want to move but I want to get into a tech account

Apply na lang tayo sa IQOR mas maganda sistema nila dun...walang puli pulitika...fair cla kung magtrato

May 29th Well, i heeard they give out nice salary. Most of the people who are employed w/ paypal came from SPIRIT. If ever u encounter an ANA FERRER be careful of this mom. Daming iniwan na utang sa ACS. From the Trainer, Elevator Operator, co-agents & sa

6-1-2008 -- I had the worst application experience in this company(Makati office). I did a lot of information gathering before being called for the initial interview(after waiting 8 hours). 1. salary is at 13K w/ 5K allowances 2. Great trainers 3. Indian

Contesa De Leon of Clark site sucks!!!... Very unprofessional. She must be fired immediately... So that her 10,000 promises won't victim anyone again.

total waste of time! i resigned 9 months ago and up until now i haven't received my 13th month and back pay! when i asked why, hr didn't know what to answer. said makati branch is in charge. you're supposed to know that because that's included in your job

BAKIT KAYA PURO " BAD COMMENTS" ANG LUMALABAS SA SUTHERLAND? OUT OF 100%, 90% ARE BAD!! ANO BAYAN PARANG AYAW KONA ATA MAG WORK DITO!! DAAAh!!!! YOUR SO GAAY!!!

cross dressers rule suth sa clark mukang kabayo naman kau tikbalang, super politika d2 sipsep wins the game sa suth clark, looooow compensation pa ngeks

i find it so hard na mka adjust sa work dito kc after 2 weeks of training and 1 week on the floor, they're going to tell you na change assignment na ulit!

i wish mag-open din ang sutherland sa baguio, everybody likes cool working places hindi lang sa loob ng office, pati rin ang environment.

two choices lang, it's either ikaw ang masisindak nila, or sila na ang sisindakin mo which means advantage talaga ang paepal

I will be migrating in pampanga and was informed that sutherland is a good company to work with, im a bit discourage with the bad comments.....

stay away from its mcafee account esp. csr voice support!!! a$$h*le ang PM pati yung TL. inutil pa pareho! power-trippers! buti nalulunok nyo pa yung sweldo nyo!

Too bad the system of Sutherland Clark is really poor. Their fooling employees with their contract. And howcome we don't have the copy of the contract? aren't we suppose to have the other copy. Go Xyza!

NETSPEND may forced labor dito mandatory OT ika nga sobrang irap mag file ng leave la kwenta ung ops desk kawawa empleyado dito!!!!

NETSPEND sobrang qeuing dito ANG BABA NG SAHOD!!!

SUTCH CLARK get ready for the labor complaint.

SUTH CLARK GET READY FOR THE LABOR COMPLAINT

bulok lahat dito..

amp wala wenta

Actually things have been better here in Suth, nabawasan na ang disputes, and naayos na nag payroll. It is a better company compared to SITEL, as long as you work hard, you will definitely have that growth that you want on your career. Politics, lahat ng

walang kwenta dito guys...if i were you hahanap nalang ako ng ibang company. bulok dito!!!!

team Boey makati said...

ang daling gulangan din ng sutherland.nalulusutan ng mga team leader ang mga oras ng kanyang mga agent lalo nat kursunada nya ang agent nya..kahit me attitude napapagtakpan rin naman nya pati kun late at absent nagagawan ng paraan sa office na present kahit wala ung tao ilalagay lang sa OT pasok na me kilala akong taong ganun na walang kaalam alam ang office na me relasyon..nakkagastos sila ng pera ng office ung tawagin nilang team building..i guess this blog will wake up those who are in power to look for this immediately..its our lost because of the willingness of those invvestors who came to the philippines ust to put company and believing that filipino are good workers not KURAKOT or MAGNANAKAW ng kompanya...

Susan said...

I recently came across your blog and have been reading along. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.


Susan

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Susan said...

I recently came across your blog and have been reading along. I thought I would leave my first comment. I don't know what to say except that I have enjoyed reading. Nice blog. I will keep visiting this blog very often.


Susan

http://www.car-insurance-choices.com

SUBANI said...

Comments are so many,
but Congrats will get the person who will give his best the Organization, I don't believe in comments, But I need to say one thing, i.e.,
to a right person - a right job is required to perform 100%
thanking you
Subani
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CASH IN HAND said...

its really a fucking company

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Joanne said...

SGS Sutherland Support Service is a SCAM. Signing on at $149.99 to a one-year subscription is easy, but you will never get support. Your telephone calls will be forwarded on to a level two technician who will never answer. If you hold for any length of time, your call will be dropped.

Joanne said...

This service is a SCAM! SGS Sutherland Global Services will register you for an annual service of $149.99 (pc repair, etc.) and then no longer be available. A telephone call will result in your being put on hold and ultimately a dropped connection. If you call again and ask to speak with a supervisor you will be put on hold and then disconnected. There is no service available at any of the following three numbers: 877-526-4466; 800-237-6483; and 800-304-4541.

Arunava said...

Hi guys,
Today I got an offer letter from This well known company and after reading these nice comments by all of you I'm really tensed what to do and what not do.Is anyone out der who is currently working in Sutherland Global Services ,Velachery,Chennai, India Location? They have offered me a Designation of Enterprise Engineer Support and Mostly this company deals with BPO Stream. I'm really scared and confued to join this company now. Please help me.

Regards,
Adi

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mark anthony said...

HR nila mga bobo...My colleagues received their separation pay a year..Good thing that I have this colleague who has a brilliant idea. He emailed CRAIG BOWENS regarding this matter.. Issues with HR, The management and all bulok na nagpapasira sa company..Thanks CRAIG at nilinis mo na ang buong HR DEPT...MGA NO SENSE OR URGENCY..request ka ng COE paulit2 ka pababalikin...wanna name names..kanang manager kunwari na si JAO (ATT DAVAO)...BOBO yan..dramatic actor..paiyak2 everytime haharap sa mga agents and will say promises na siya lang ang gumagawa..maka karma ka!!!

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